Please expect delay in delivery of orders in Lockdown areas due to current restrictions.
Cancellations will be considered only if the request is made within 48 hours of placing an order.
No cancellations are entertained for those products that are offered during festivals and special occasions like Diwali, New Year, Holi, etc. These are limited occasion offers and therefore cancellations are not possible.
Return & Refund Policy
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Support Team who will guide you on the process for the same at our Customer Support.
The return process of the product can be restricted depending on the nature and category of the product.
Conditions for Return
Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
Products/Items should be UNUSED.
Products should be returned in their original packaging along with the original price tags, labels and invoice.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
We will process the refund after receipt of the product by Umang Business Consultants Pvt Ltd. Refund will be processed based on the mode of payment of the order.
Orders paid by credit/ debit card will be refunded by deposit to customer bank account or refund from payment gateway..
Orders paid by net banking accounts will be credited back to bank account.
For all other modes of payment, we will send a refund cheque. The cheque will be made in favour of the name as in the "billing name" provided at the time of placing the order.